Play Responsibly

KD Competitions is committed to safe, fair and responsible play for all customers. We operate in line with the DCMS Voluntary Code of Good Practice for Prize Draw Operators (November 2025).

DCMS Voluntary Code of Good Practice

KD Competitions operates in line with the UK Government's Voluntary Code of Good Practice for Prize Draw Operators, published by the Department for Culture, Media and Sport (DCMS) in November 2025. This Code sets out standards for player protection, transparency and accountability across the UK prize draw sector. We are committed to implementing all player protection requirements set out in the Code.

Read the full Voluntary Code on GOV.UK →
18+
Adults Only — You must be 18 or over to enter any competition on this site.

By purchasing a ticket you confirm you are aged 18 or over and a UK resident. Age verification may be required. We operate mandatory age verification in compliance with the DCMS Voluntary Code.

Credit Card Restrictions — Instant Win Competitions

In line with the DCMS Voluntary Code of Good Practice, credit cards are not accepted on KD Competitions instant win draws. This restriction is in place to protect our customers from spending beyond their means. All competitions can be entered using debit cards only. Additionally, total monthly spend via any payment method may be subject to limits in line with player protection requirements.

£

Set a Spend Limit

Set a daily, weekly or monthly spend limit to stay in control of how much you spend on competitions. Limits are applied immediately.

Take a Break

Take a break from competitions for up to 6 months. In line with the DCMS Voluntary Code, account suspensions of a minimum of 6 months are available.

Self-Exclude

Exclude yourself from entering competitions for a set period of time. This cannot be reversed early once applied. We will remove you from all marketing immediately.

Signs to Watch Out For

  • Spending more than you can afford
  • Entering competitions to escape problems
  • Feeling anxious or irritable when not playing
  • Hiding your competition spending from others
  • Chasing losses by entering more competitions
  • Neglecting work, family or responsibilities

Get Help & Support

Our Commitments to You

  • You are always in full control of your spending
  • Set and change your limits at any time — instantly
  • Take a break whenever you need one — no questions asked
  • We will never judge or pressure you for self-excluding
  • Your wellbeing always comes before our profits
  • Support is available 24/7 via GamCare on 0808 8020 133
Free Entry Always Available

No purchase is necessary to enter any KD Competition. A free postal entry route is always available for every competition we run. Visit our Free Postal Entry page for full details.

Complaints & Escalation

If you are unhappy with how we have handled a responsible play request please contact us at responsible@kdcompetitions.co.uk with the subject line Formal Complaint.

1
Contact Us First

Email responsible@kdcompetitions.co.uk — we acknowledge all complaints within 2 working days and respond fully within 5 working days.

2
Escalate if Needed

If you remain unsatisfied you may contact Citizens Advice on 0808 223 1133 or Trading Standards via your local council.

3
Responsible Play Support

For immediate support with problem play contact GamCare on 0808 8020 133 — free, confidential, 24/7.

KD Competitions operates as a prize competition under UK law. Our competitions are governed by the Gambling Act 2005 free entry route and Consumer Protection from Unfair Trading Regulations 2008. Competitions are not classified as gambling. We operate in line with the DCMS Voluntary Code of Good Practice for Prize Draw Operators (November 2025, updated February 2026). For any responsible play queries please contact us at responsible@kdcompetitions.co.uk. Last reviewed: May 2026.