Terms of Service

Last updated: May 2026

1. About Us

KD Competitions is a UK-based prize competition operator. We operate the website kdcompetitions.co.uk.

Company: KD Competitions

Contact Email: info@kdcompetitions.co.uk

Website: kdcompetitions.co.uk

Registered Office: KD Competitions, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Registered in: England and Wales (17243787)

2. Introduction

These Terms of Service ("Terms") govern your use of the KD Competitions website and your participation in any competition we operate. By accessing our website or purchasing tickets you agree to be bound by these Terms in full.

If you do not agree with any part of these Terms you must not use our website or enter any competition.

We may update these Terms from time to time. The date at the top of this page indicates when they were last revised. Your continued use of our website after any changes constitutes acceptance of the updated Terms.

3. Legal Status of Our Competitions

KD Competitions operates prize competitions under UK law. Our competitions are not lotteries or gambling products and are governed by:

  • The Consumer Protection from Unfair Trading Regulations 2008
  • The Gambling Act 2005 (free entry route)
  • The Consumer Rights Act 2015
  • The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013
  • The DCMS Voluntary Code of Good Practice for Prize Draw Operators (November 2025, updated February 2026)

A free postal entry route is available for every competition we run, ensuring our competitions fall outside the definition of a lottery under the Gambling Act 2005. No purchase is necessary to enter.

KD Competitions operates in line with the DCMS Voluntary Code of Good Practice for Prize Draw Operators, published by the Department for Culture, Media and Sport in November 2025. This Code sets standards for player protection, transparency and accountability. Our responsible play tools are available at kdcompetitions.co.uk/pages/responsible-play.

4. Eligibility

To enter any KD Competition you must:

  • Be aged 18 years or over
  • Be a resident of the United Kingdom
  • Have a valid UK billing address
  • Not be an employee, contractor or immediate family member of KD Competitions

By entering a competition you confirm that you meet all eligibility requirements. We reserve the right to request proof of eligibility at any time. If you are found to be ineligible your entry will be void and any prize forfeited.

5. How to Enter

Paid Entry Select your chosen competition, choose the number of tickets you wish to purchase and complete the checkout process. Payment must be received in full before your entry is confirmed. All prices are displayed in GBP (£) and include VAT where applicable.

Free Postal Entry A free entry route is available for every competition. To enter by post please visit our Free Postal Entry page at kdcompetitions.co.uk/pages/free-postal-entry for full instructions. One free postal entry per person per competition is permitted. Postal entries must arrive before the competition closing date.

6. Instant Win Format

KD Competitions uses an instant win format. This means:

  • Your result is revealed immediately upon completing your purchase
  • You will know instantly whether your entry has won a prize
  • There is no scheduled draw date — your result is determined at the point of purchase
  • Each ticket is assigned a unique identifier before any tickets are sold
  • The winning ticket number is pre-determined by a verified random process before the competition opens

This format ensures complete fairness as the winning outcome cannot be influenced after tickets go on sale.

7. Ticket Limits and Odds

  • Each competition has a clearly stated maximum number of tickets
  • We deliberately keep ticket numbers low to provide genuinely competitive odds
  • The maximum number of tickets per competition will never be exceeded
  • Your odds of winning are clearly displayed on each competition page
  • Purchasing multiple tickets increases your chance of winning proportionally
  • We reserve the right to set a maximum number of tickets per person per competition

8. Prices and Payment

  • All ticket prices are displayed clearly before purchase in GBP (£)
  • Payment is processed securely through our payment provider
  • We accept debit cards only on instant win competitions
  • Credit cards are not accepted on instant win draws in line with the DCMS Voluntary Code of Good Practice for Prize Draw Operators (November 2025)
  • Payment is taken immediately upon checkout
  • All transactions are subject to our standard security checks
  • We reserve the right to cancel and refund any order that fails our fraud checks
  • Monthly spend limits may apply in line with our player protection obligations under the DCMS Voluntary Code

9. Winners

Notification Winners will be contacted using the email address registered to their account within 24 hours of the winning entry being confirmed.

Claiming Your Prize Winners must respond to our notification email within 14 days. Failure to respond within this period may result in the prize being forfeited and a redraw taking place.

Verification Winners may be required to provide proof of identity and age before a prize is released. We reserve the right to withhold prizes pending satisfactory verification.

Cash Alternative Every prize on KD Competitions comes with a cash alternative. Winners may choose to accept the stated cash value instead of the physical prize. The cash alternative value is displayed on each competition page. Cash alternatives will be paid to the winner's bank account within 7 working days of winner verification being completed.

Prize Delivery Physical prizes will be delivered free of charge to a UK address. We aim to deliver prizes within 14 working days of winner verification. Delivery timescales may vary for large items such as vehicles.

Publicity By entering a competition you agree that KD Competitions may use your first name and location for promotional purposes (e.g. "Sarah from Manchester won £500"). We will never publish your full name, address or contact details without your explicit consent.

10. Competition Rules

Each competition is subject to these general Terms as well as any specific terms displayed on the individual competition page. In the event of a conflict the specific competition terms take precedence.

General rules applicable to all competitions:

  • Entries are non-transferable and cannot be resold
  • Entries made by third parties, competition entry agencies or bots will be disqualified
  • KD Competitions employees, contractors and their immediate family members cannot enter
  • Bulk or automated entries are not permitted
  • Any attempt to manipulate or circumvent the competition system will result in disqualification and potential legal action
  • KD Competitions reserves the right to disqualify any entry that does not comply with these Terms
  • KD Competitions reserves the right to cancel or amend any competition at any time with reasonable notice

11. Cancellation of Competitions

We reserve the right to cancel any competition if:

  • The minimum number of entries required to cover the prize value is not reached
  • Circumstances beyond our control prevent the competition from running
  • We identify fraudulent activity affecting the integrity of the competition
  • A technical error has affected the fairness of the competition

In the event of cancellation all ticket holders will receive a full refund to their original payment method within 5–10 working days.

12. Refunds

Please refer to our full Refund Policy at kdcompetitions.co.uk/pages/refund-policy for complete details of when refunds are and are not available.

In summary competition tickets are non-refundable once purchased as your result is delivered immediately upon payment. Refunds are only available in specific circumstances including competition cancellation, duplicate charges and verified technical errors.

13. Responsible Play

We are committed to promoting responsible participation in our competitions in line with the DCMS Voluntary Code of Good Practice for Prize Draw Operators (November 2025). We provide the following responsible play tools free of charge:

  • Spend Limits — set a daily, weekly or monthly spending limit
  • Take a Break — suspend your account for up to 6 months
  • Self-Exclusion — exclude yourself from competitions for a chosen period of 3 months to 5 years
  • Credit Card Restrictions — credit cards are not accepted on instant win draws

These tools are available at kdcompetitions.co.uk/pages/responsible-play.

We will never market to customers who have self-excluded or are on a break. We will remove customers from all marketing communications immediately upon receiving a self-exclusion or break request. If you are concerned about your participation in competitions please visit GamCare at www.gamcare.org.uk or call 0808 8020 133.

14. Intellectual Property

All content on the KD Competitions website including text, graphics, logos, images, audio clips and software is the property of KD Competitions or its content suppliers and is protected by UK and international copyright and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display or exploit any content from our website without our prior written permission.

15. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your account login details
  • All activity that occurs under your account
  • Ensuring all information provided to us is accurate and up to date
  • Notifying us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate any account that:

  • Provides false or misleading information
  • Breaches these Terms
  • Is used for fraudulent or illegal purposes
  • Belongs to a person who is ineligible to enter our competitions
  • Has been subject to a self-exclusion request

16. Website Use

You agree not to use our website to:

  • Violate any applicable UK or international laws or regulations
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Introduce any virus, trojan horse, worm or other malicious code
  • Attempt to gain unauthorised access to any part of our website or systems
  • Collect or harvest personal data about other users
  • Impersonate any person or entity

We reserve the right to restrict or terminate your access to our website at any time if we believe you have breached these Terms.

17. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by UK law we disclaim all warranties express or implied including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Uninterrupted or error-free operation of the website
  • Accuracy or completeness of any information on the website

Nothing in this section affects your statutory rights as a consumer under UK law.

18. Limitation of Liability

To the fullest extent permitted by UK law KD Competitions shall not be liable for:

  • Any indirect, incidental, special or consequential losses
  • Loss of profit, revenue, data or goodwill
  • Losses arising from your reliance on information on our website

Our total liability to you for any claim arising out of or in connection with these Terms shall not exceed the amount you paid us for the relevant competition tickets.

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded or limited under UK law
  • Your statutory rights as a consumer

19. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer you may also have rights under the law of the country in which you reside.

20. Dispute Resolution

We are committed to resolving any disputes fairly and promptly. If you have a complaint please:

  1. Contact us at info@kdcompetitions.co.uk in the first instance
  2. We will acknowledge your complaint within 2 working days
  3. We will provide a full response within 5 working days

If you remain dissatisfied after our complaints process you may refer your dispute to:

  • Citizens Advice — 0808 223 1133
  • Trading Standards via Citizens Advice
  • The UK courts

21. Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under UK law including your rights under:

  • The Consumer Rights Act 2015
  • The Consumer Contracts Regulations 2013
  • The Consumer Protection from Unfair Trading Regulations 2008

22. Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control including but not limited to acts of God, pandemic, government action, natural disaster, fire, flood or failure of third party services.

23. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable by a court of competent jurisdiction the remaining provisions shall continue in full force and effect.

24. Entire Agreement

These Terms together with our Privacy Policy, Refund Policy and Responsible Play Policy constitute the entire agreement between you and KD Competitions in relation to your use of our website and participation in our competitions.

25. Contact Us

If you have any questions about these Terms please contact us:

KD Competitions, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Email: info@kdcompetitions.co.uk Website: kdcompetitions.co.uk

These Terms of Service were last reviewed in May 2026 and are compliant with current UK consumer protection legislation, competition law and the DCMS Voluntary Code of Good Practice for Prize Draw Operators (November 2025, updated February 2026).